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Privacy policy

In compliance with the Federal Law on Protection of Personal Data Held by Individuals, Hotel Milán S.A. de C.V., as well as its subsidiaries and affiliates, we protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your personal data. We inform you of the Personal Data Privacy Notice (“Privacy Notice”) of Hotel Milán S.A. de C.V., under the following terms and conditions:




Hotel Milan S.A. de C.V. with address located at Av. Álvaro Obregón No. 94 Col. Roma. C.P. 06700, Mexico, D.F. and with the website: is responsible for the treatment of the personal data of the Holder (Physical and/or moral person to whom the personal data corresponds, such as Clients or Suppliers and any related person or interested in the products it manufactures or in providing services to Hotel Milán S.A. de C.V..




The purpose of this privacy policy is to ensure the privacy of the Owner's personal data.




The personal data in these policies refers to any information concerning an identified or identifiable natural or legal person, including without limitation name, personal address, date of birth, gender, Federal Taxpayer Registry (RFC), tax address, mailing address electronic (e-mail), telephone numbers, as well as financial information regarding bank card data solely for the purpose of making purchases via the Internet, commercial, banking and personal references; In the case of a legal entity: Constitutive Act, power of attorney of the legal representative and its corresponding official identification.




Hotel Milan S.A. de C.V. informs that your personal data will be used, including but not limited to, for identification, verification, credit background investigation to determine commercial references in the case of clients and suppliers, granting credit, identifying the purchase history of clients, to make purchases and shipments of goods via the Internet, information on the status of purchases and shipments, for online assistance or "Chat", operation, contact, preparation of invoices, purchase orders, orders, delivery notes, contracting of services to third parties, as well as for the promotion of our goods and services, and those marketed by the subsidiaries and affiliates of Hotel Milán S.A. de C.V. and in general any action to carry out the commercial relationship that the Owner has with Hotel Milán S.A. de C.V.

In this act, you authorize Hotel Milán S.A. de C.V. use your Personal Data for the previously mentioned purposes, by any analog or digital means known or to be known.

You accept that Hotel Milan S.A. de C.V. also use your personal data for statistical, fiscal purposes or any other obligation that the authority requires.




Hotel Milan S.A. de C.V. observe the principles of legality, purpose, proportionality, confidentiality, consent, information, quality, loyalty and responsibility in the protection of your personal data. For this reason Hotel Milan S.A. de C.V. , only collects the aforementioned data expressly (when the will of the owner is expressed verbally, in writing, by electronic, optical means or by any other technology or unequivocal signs), or tacitly (when having been made available to the owner the Privacy Notice by any of the aforementioned means), he does not express his opposition.




The processing of personal data will be that which is necessary, adequate, relevant and convenient in relation to the purposes set forth in number 4 of this Privacy Notice.

Hotel Milan S.A. de C.V. has implemented security measures of an administrative, technical and physical nature for the protection of personal data that are necessary to respect, by itself or by third parties with whom it has a contractual relationship, through this Privacy Notice to maintain the confidentiality of the personal data of the Owner.

Hotel Milan S.A. de C.V. will keep the personal data in its database for as long as there is a continuous commercial relationship between the parties and they will be stored in a dead file for a period of 3 years after the termination of the contractual relationship.




Any Owner can exercise their ARCO and Hotel Milán S.A. rights. de C.V. will provide you, free of charge, the necessary means to enforce them, through the email address or directly at the address of Hotel Milán S.A. de C.V., from 9:00 a.m. to 5:00 p.m. on business days, by means of a peaceful and respectful letter addressed to the “ARCO Rights Control Area” The request made by the owner, whether written and/or electronic, To exercise any of the ARCO rights, you must meet the requirements set forth in article 29 of the Law:
*The name of the owner and address or other means to communicate the response to your request
*The documents that prove the identity or, where appropriate, the legal representation of the owner,
*The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights, and
*Any other element or document that facilitates the location of personal data.
*In the case of rectification requests, the owner must indicate the modifications to be made and provide the documentation that supports their request.
Hotel Milan S.A. de C.V. will communicate to the owner in a maximum of 15 business days, counted from the date on which the request was received, the determination adopted with respect to the exercise of any of the ARCO rights by the HOLDER, in the same way in which the latter sent his request to the .

THE HOLDER will have the obligation to update their personal data, in order to avoid any conflict in the treatment of their data in the future.

Hotel Milan S.A. de C.V. may deny access to ARCO rights, in the following cases based on Article 34 of the Law:
*When the applicant is not the owner of the personal data, or the legal representative is not duly accredited for it;
*When the applicant's personal data is not found in its database;
*When the rights of a third party are injured;
*When there is a legal impediment, or the resolution of a competent authority that restricts access to personal data or that does not allow their rectification, cancellation or opposition;
*When the rectification, cancellation or opposition has been previously made.
According to article 26 of the Law, Hotel Milán S.A. de C.V. will limit the use of personal data at the express request of the owner, and will not be obliged to cancel the personal data when:

*Refers to the parties of a private, social or administrative contract, and are necessary for its development and compliance;
*They must be treated by legal provision;
*Hinder judicial or administrative actions related to fiscal obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions;
*They are necessary to protect the legally protected interests of the owner;
*They are necessary to carry out an action based on the public interest;
*They are necessary to comply with an obligation legally acquired by the owner, or
* Are subject to treatment for prevention or medical diagnosis or management of health services; provided that said treatment is carried out by a health professional subject to a duty of secrecy.




Hotel Milan S.A. de C.V. will transfer your personal data only to the Credit Bureau. The purpose of said transfer will be the assessment of the credit history in order to grant credits or give commercial references, and will refer to the following data: age in the relationship, average consumption, credit term, amount of the line credit, punctuality in payments and collection problems.

Hotel Milan S.A. de C.V. will also transfer your personal data to certain authorities, because it has obligations with tax authorities or others that require it.




Hotel Milan S.A. de C.V. IF it sends advertising to the HOLDER by any analogue or digital means known or to be known, regarding the products and services it provides, for this reason THE HOLDER hereby authorizes such sending, unless it is registered in the program of the Attorney General's Office Consumer (PROFECO) to avoid sending advertising, for which the HOLDER in this act exempts Hotel Milán S.A. from any responsibility. de C.V. due to the lack of notification of said registration before PROFECO.




Although the information provided by the OWNER is protected by various security mechanisms, Hotel Milán S.A. de C.V. does not guarantee the absence of interruptions or errors in access to the website or database and its content, nor that these are permanently updated without inaccuracies or inaccuracies. Hotel Milan S.A. de C.V. It will carry out, as long as there are no causes that make it impossible or difficult to execute, and as soon as it has news of the errors, disconnection or lack of updating in the contents, all those tasks tending to correct said failures.





Cookies are text files that are automatically downloaded and stored on the user's hard drive when browsing a specific Web page, which allow the Internet server to remember some data about this user, including their preferences for viewing the pages on that server, name and password.

For their part, Web beacons are images inserted into an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on said page and the type of browser used, among others.

Hotel Milan S.A. de C.V. does not use cookies or Web beacons to obtain personal information from the OWNER.




Hotel Milan S.A. de C.V. may make any modification or update of the information contained in this Privacy Notice, and will let the HOLDER know through its website in order to attend to legislative news, internal policies or new requirements.




THE OWNER accepts the collection, use, transfer, and storage of your personal information, which means that you have read, understood, and accepted the terms and conditions set forth in this Privacy Notice.
It is understood that the OWNER in this act tacitly and expressly consents to the processing of his personal data, which were made available to Hotel Milán S.A. de C.V. by his own deliberate will and without any coercion or pressure. Likewise, you agree that you have fully understood the terms of this Privacy Notice.

cookies específicas del sitio:

Cookie Dominio Tipo Descripción Duración
__utma Google Analytics sets this cookie to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 1 year 1 month 4 days Performance
__utmc Google Analytics sets this cookie to enable interoperability with urchin.js, an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. It is deleted when the user closes the browser. session Performance
__utmz Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. 6 months Performance
__utmt Google Analytics sets this cookie to inhibit the request rate. 10 minutes Performance
__utmb Google Analytics sets this cookie to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics. 30 minutes Performance
cookieyes-consent CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. 1 year Necessary
_GRECAPTCHA Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. 5 months 27 days Necessary
elementor The website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time. never Necessary